RETURNS & REFUNDS
“If you are not happy with the purchase, you can return it within 20 days from the date of purchase. You’ll get the refund of your money or another product of the same value, be it similar or not. But, when you return your purchase, the condition must not be deteriorated and carry the original packaging. The buyer should also produce the receipt.
THIS DOES NOT APPLY TO NUTRIENT PRODUCTS, SOIL AND/OR AMENDMENTS, AMELIORANTS/INOCULANTS, REVERSAL SPRAYS, FOLIAR SPRAYS, ORMUS PRODUCTS OR MYCO-PLANTMATTER“
This DOES apply to Physical Goods LIGHTS, TENTS, GREENHOUSE TUNNELS AND/OR ANY PHYSICAL PRODUCT that DOES NOT CONTAIN PRODUCT INSIDE PACKAGING!
We value our Customers and want to build a long standing relationship. These policies help us build an understanding of Good Business Ethics so ensure a happy purchase, each time! We DO have a CONTACT PAGE to reach out, ask the right question for us to assist you in your purchase.
We have two ways of purveying these amazing Products to you:
- Keeping Stock on Hand – these Goods have a R150 Courier fee.
- Dropship Goods – These Goods have a R200 Courier fee as they are supplied via our Supplier/Manufactures or alike, directly to you. Returns on Dropship goods might take a little longer (up to 15 days). As they too need to inspect if the Return/Refund Goods in practice, are up to standard.
Thanks for understanding and always working with us to improve your eperience.
We do get flooded with mails, messages and social engagement, BUT we can ALWAYS assure you that one of our Team Members will reply and get back to you in our capacity.
As always, happy Growing and Stay SAFE!